IIK Bazaar.com - Return Policy
Our Commitment to customer Satisfaction
Thank you for shopping with IIKBazaar.com. Our aim is to create a
satisfying and enjoyable shopping experience for you.
You can return the items within 2 days from the delivered date for
a full refund.
During your shopping or
during the delivery if you encounter, damaged package or items missing or size
or color mismatched with your order, we promise a full refund or resend a new
package for free once we confirm it. Generally we need 24 hours to deal with
this issue. Details areas bellows:
1. Non-quality related returns:
If there is no quality-related issue but you are still not
satisfied with your purchase, you may be eligible to return the items for refund
within 2 days of receiving your order. We will refund you the item price after
we have received your package and inspected it. You would be responsible for
all delivery fees incurred.
PS: All returned items must be in brand-new condition, unused and with
original tags and packaging.
2. Lost package:
Please contact our Customer Service if you did not receive your
package by the expected delivery date. We will give you a full refund or resend
for free once we are confirmed from the Delivery Dept. that your package is
3. Missing items:
Inform our Customer Service if any item is missing from your
package. When we have confirmed that an item was missing, we will offer a full
refund or send a new one, upon your request. We will be responsible for all
delivery fees incurred. Generally we need 24 hours to deal with this issue.
4. Damaged package or items:
If you find the package is damaged upon direct receipt from the Delivery
Boy, please reject it with the reason of damaged package and inform our
Customer Service about the issue.
If you find the package or items are damaged after accepting it, please provide
our Customer Service sufficient evidence like photos and description of
the issue. We will send you a new one or issue a full refund after
Generally we need 24 hours to deal with all kinds of issues.
5. Size does not match:
We have listed all the details about item size on the website. If
you find the size do not fit, please check our description and your order
7. Color mismatch:
The settings of your computer screen may alter the color of the
pictures shown on IIKBazaar.com. Slight color mismatches between the color of
your item and the color shown on screen may not mean that the item is defective
or mis-delivered. However, if you are confident that you have received the item
in a wrong color, please contact our Customer Service to see if a return or
refund is possible.
Non-accepted to return items as below: Customized products, Makeup
items opened by customers.
How to return
Please send your items back and send an email to payments@IIKbazaar.com with information as below:
1. Tracking No of return package
2. Original order number
3. Reasons for refund (+ photo proofs if
the items are not returned
4. Specification and number of the returned
We are thankful for your orders on IIKBazaar.com, but there are
three rules for order cancellation you have to know:
1. Orders cancelled within 24 hours of payment
confirmation are eligible for a full refund.
2. Orders cancelled after order preparation may be cancelled, but
you will be responsible for 15% of item price.
3. It is not allowed to change items including changing item
size or color after 24 hours of payment confirmation. We will charge for 15% of
item price if you insist to change.
4. Orders cannot be cancelled after Delivery.